ocr: WHAT BUSINESS VALUEDOES SMS PROVIDE? Last December, market research firm Gartner Group asked large organizations those with at least 80% of their DASD 50% 50% volumes under DESMS control to. quantify the business value theygained 40% from mplementing SMS. The companies were asked to evaluate the impact on 3096 30%. expenses and services over a seven-year period, beginning in 1989, whenthe 2050 SMS concept emerged. 10%0 Percentage mpacton Expenses and Services Improved Equipment Labor Service Reduction Heduction SOURCE: GASTNER GROUP Evaluation Period, 1989-1996
